Turning Business Challenges into Achievements.
IntroductionEstablished in 1972, General Industrial Controls Private Limited (GIC) located in Pune, India, manufactures Process Control, Automation and Instrumentation products. GIC was the first company to launch time switches and timers in India. What started as a small venture four decades back, is now a company that offers an array of world-class products. With a relentless focus on customer satisfaction, GIC has successfully innovated and continuously improved their capabilities to build a product portfolio that embodies finesse and excelled quality.
There high performance products for Process Control and Automation application, together with ingenious tooling solutions, have garnered them an excellent reputation the world over.
Application Implemented
- Microsoft Dynamics365 Finance and Operation (F&O)- ERP
- Dynamics 365 Sales (CRM)
- Integration between CRM and ERP
Modules Implemented
- Finance Management
- Customer and Product Management
- Opportunity Management
- Sales Quote Management
- Sales Order Management
- Procurement & Sourcing
- Manufacturing/Production
- Planning
- Service Management
- Inventory Transfers
Challenges & Solution
GIC was managing their entire sales process manually using Excel and emails, which results in inconsistency of data, discrepancy in data between sales process and Dynamics AX, thereby impacting reporting and tracking of salesperson was another challenge for the management of GIC. By implementing Dynamics365 F&O and Sales with integration, Azzarosol team introduced advance feature with automation in standard business processes such as lead to opportunity process, reducing the paper-work, thereby reducing the turn-around time for delivery of products to customers. Master planning process to plan production efficiently. Using Service management module GIC optimised and better after sales services.
